Information we collect
We may collect details you provide while creating an account, placing an order, submitting an enquiry or contacting our team.
- Name, phone number, email and delivery address
- Order, payment and transaction references
- Messages, enquiries and customer-support history
- Device, browser and website-usage information
How we use information
We use personal information to operate the website, fulfil orders, provide support, prevent misuse and improve the Kewal experience.
- Confirming orders, availability, payment and delivery
- Managing accounts, saved addresses and order history
- Responding to customer, business and partnership enquiries
- Maintaining security, analytics and service reliability
Payments and service providers
Payments and deliveries may be handled with authorised service providers. They receive only the information needed to perform their services. Kewal does not store complete card or UPI credentials on the public website.
Cookies and analytics
The website may use essential storage for your bag, account session and preferences, along with analytics configured by authorised administrators. You may limit non-essential tracking through your browser settings.
Retention and security
We retain information only for operational, legal, accounting and security needs. Reasonable technical and organisational safeguards are used, though no internet transmission can be guaranteed completely secure.
Your choices and contact
You may request access, correction or deletion of eligible personal information, or withdraw marketing consent, by contacting Kewal. Some records may be retained where legally or operationally required.
